Customer Testimonials
We took our Kia Nero in for a recall. Our first experience with the service Department. The work was done in a timely manner. Kaitlyn was courteous and professional. A special shoutout to Brahm who sat in the car with me to go over some technology questions. They even washed our car which we weren't expecting.
Ethan was great and made sure everything the service was complete
We did everything over the phone, given that we Live in Madras it made things go by so fast! We pulled up Brian had the car with a Full tank of gas and washed ready to go! Signed some papers and was outta there within an Hour. Thanks Again Brian and Kia of Bend for the Brand New 2025 Kia Sorento!
I was planning a visit to bend to watch my granddog for a week and received a recall on my 24 Kia EV 6. Contacted the dealership last week to see if i can have the recall addressed and a few other issues when in the area. They scheduled an appointment at the requested day and time when i could wait for the service to be completed. They treated me as a valued customer even though i was from out of state. I immediately received a text to connect me to the service advisor for updates.. Upon picking up my car they ...
Professional quality quick service
I was helped mainly by Chase at Team Kia and he was great at explaining all the features of both cars I test drove and both he and Brian were great with working with me with finding what I was looking for and working with my limited budget
This is a great service dept. They installed my non-OEM mud guards and even washed my car, all faster than expected! Great customer communication too. I'll be back for all my Telluride service after that experience!
Because of this dealership, I will never buy a Kia again. I had a 2022 Sorento lease that was ending in March. I love my car, so I chose to keep the car and finance it instead. That was my first mistake! The sales department acted like this is the first time they have ever sold a car. First they told me to come in and sign paperwork on a specific date and time, I did so, and no one knew I was coming / paperwork was not ready. Then they jerked us around for about a month. Eventually told us to ...
I was greeted by Brian Myers at team Kia of bend and he was extremely helpful in deciding which vehicle was best for us. He was very knowledgeable on each vehicle that we were looking at. The buying transaction was fast and easy, all departments were fantastic to work with A+ Dealership
Fast, courteous, thorough, and shined my car up as a bonus!
Just recently traded in my first car, a 2023 Kia Forte that was on loan from Kia, and was able to upgrade to a 2025 Seltos LX on lease. Bailey was absolutely amazing. As a young woman it was so nice to have another woman help me out and explain everything to me in detail considering I don’t have much experience. Josh in auto services is the absolute best. Double washed my new car for me and as always, my car was delivered with a FULL tank of gas and I was given both snow mats and summer fabric mats. Josh ...
Very professional and friendly! Appreciated how efficient all the scheduling and paying at end were handled.
My car was totaled and I was looking for a car to purchase. My credit is not good and I had been to about 3 other dealerships in town with no luck at all. I went to Kia of Bend and I CANNOT EXPRESS MY GRATITUDE, AND HOW GRATEFUL I AM ENOUGH FOR MY SALESMAN BRIAN MEYERS AND FINANCE MANAGER MIKE FIES ENOUGH!! What a wonderful group of professionals at Kia of Bend!!! I HIGHLY RECOMMEND you visit them to buy your next car. They were so positive, friendly, encouraging, helpful and professional. It's been a long time since I ...
Everyone was very friendly and helpful.
Highly recommend this dealership! The salespeople were knowledgeable and professional, with no pressure to complete a sale. They even retrieved items I left behind in my trade-in vehicle days after the sale. One of the items was a zippered pouch with my emergency cash stash in it. All of it was returned to me, which speaks to their integrity and character. Huge thank you to Brian and Team Kia!
Trent hands down was an amazing sales man, he was very helpful and listened to what I wanted in a car. Best car buying experience in a long time.
Great Service!! Awesome team there!!! Helped us smoothly purchase our New Car!! Thanks Guys!!
Good bunch of guys, got me into a nice car ,
We didn’t purchase our vehicle through team Kia however since it’s Kia we’ve taken it there to be maintained and we’ve received nothing but the best care from the service team.
Happy with my buying experience at Bend Kia and Matthew made the process fun !
Damon in service is an amazing person!! I was turned away for a scheduled oil change through another company and Damon got me in same day within a few minutes. Their eating room was nice with tvs, huge crazy Keurig machine and snacks. I was greeted by many friendly employees and really felt taken care of. I won’t go anywhere else!!
Ryan, Matthew, Brian and Mike were excellent to work with and they worked very hard to make us happy customers. They were very friendly and personable. We are very happy with the Kia Sportage we purchased and we would highly recommend anyone thinking of buying a new vehicle to check them out at Team Kia of Bend in Bend, Oregon. Thank you Ryan, Matthew, Brian and Mike. Sincerely, Terri and Bill Tennimon
The salesman was very friendly and knowledgeable of the vehicle.
Ethan at Team Kia of Bend provides great customer service and pays attention to your needs and concerns! ❤️
Dropped off my Telluride for an oil change. They said it'd be an hour. 2 hrs later, it still wasn't ready. Lost 2 hour of work. Not a happy camper today.
Accommodating, courteous, and helpful are some of the words I would use to describe my experience with this dealership.
I bought my truck over the summer from one of the big name dealers in town and this place was a complete 180 from that experience. This place was amazing in the car buying process! We were looking for a car for my wife and after stopping by 2 other dealerships that didn’t even bother to send anyone over to ask if we needed help we finally arrived at Kia. After just a few moments we were greeted by Matthew. He asked what we were looking for and showed us a car that fit our needs. He didn’t try force ...
Brain went above and beyond for me
Brian is amazing. Our vehicle had to go into the dealership and we had a loaner. The loaner got a hole in the tire and the fix a flat kit didn’t work. Brian found a spare and came to where I was and changed the tire for me. Also Brian is the sales person who sold me my new rig not part of the service center. Top Notch!
Have had nothing but great experiences with the service team, especially Ethan - one of the best out there. Kind, caring, organized.. Have had my regular “maintenance” services for my ‘22 EV6 and no issues - still love my car
Nice people to work with
We had an appt at 215pm and we were driving away in an hour and a half feeling safe and secure in our purchase. Thank you KIA
Team Kia was a very good buying experience for me. The team there was attentive and helpful in getting me into the right vehicle.
It was nice experience. While we were told we could get the car we wanted in the color we wanted. They tried, and not being successful, offered the same car on the lot with a discount. We are happy initially with the car and purchase. The finance could of gone faster but it was a Sunday and lots of closed deals ahead of us.
We were really pleased with our experience working with Team Kia in Bend. We traveled all the way from Tacoma to buy our car from them. They had the car we wanted, were very friendly, and unlike dealers closer to us, they were fair and reasonable in the negotiation process and also helped us find the best financing option. I strongly recommend them.
Brian answered when I called and he was such a big help after I had a bad experience with dodge in Bend! He took care of all my needs and more importantly was a great experience with the entire staff and jack as well highly recommended and will be back
Made appt. to have multiple recalls addressed, 4 total. Unfortunately only 3 were completed as they didn't have the required parts for the 4th recall. I drove over 30 miles one way to get these recalls done only to be told that I will have to make a follow up trip at some time in the future. Happy with the work that was done, disappointed that I have to make a return trip...
Team Kia are fast efficient and friendly.
Troy is by far the best person I have ever worked with at a car dealership.
Fit in extra service needed. Very polite and helpful.
Very friendly and helpful! Helped me pick out and finance my new car.
Fantastic experience with Team Kia of Bend. They did everything exactly as promised...no bait & switch, not upselling, no funny stuff. Our sales rep, Brian, was great to work with, as was Jack in finance. They were attentive in answering questions, efficient in getting us through the paperwork and great to work with all the way through. Highly recommended!
Great service, they got my maintenance done really fast. When I called to get an appointment I explained to them I was driving up to bend for a comedy show and would like to get my car fixed at the same time. They fit me and got it done early!
Excellent service, was done at the time stated
Ethan is great at his job!! love the service 5 stars.
I came looking to purchase a new SUV , my sales man was very helpful showed me a few I told him what I wanted on the vehicle Such as moonroof heated seats, Not electric car ! I fell in love with the Kia Sorrento that was on the showroom floor. I made a deal for it and drove it home..
Fast and quality service with great communication!
We have a Kia Sportage that is always serviced in Bend. Ethan in the service department is always very professional and easy to deal with. He is a asset to the service department. Ethan gets 10+ stars.
I have a Kia Sportage and it has always been serviced in Bend. Ethan is always easy and professional in the service department. Ethan is a great asset to the service department. I give him a 10+.
Excellent customer service, highly recommend Troy Farley, and thank you
Professional and friendly staff. Clean and organized place. Refreshments while you wait on service done on your vehicle.
Ethan is great! Kind, honest and trustworthy. Always a pleasure doing business at Kia of Bend.
Great service. Got my Soul serviced in reasonable time and a discount
Very quick and easy experience , all the staff was very helpful
Was clean and all of the personal were friendly
Ethan in the service department is life changing!!! Thank you so much, he is the reason I continue to go to Kia for their service!
Took my Kia Soul ! In for some recall notices. Service shop IS OLD and is in need of a remodel. The staff was super helpful and kind especially the person who checked my car in. It would have been nice to have had my car washed, vacuumed, and left in great condition. That would have taken the cu a tomer service team over the top.
So far so good, very expensive, Wow how things go up and up, $506 for 6 spark plugs, new transfer case, alignment ,electrical system diagnostic check For and a few other things like oil change, injection cleaning $2378.85 yikes
Always great!
Super happy with team Kia they fixed the two recalls on my car, In a very timely manner. Well, done Kia!!
Great buying experience!
The absolute best service department I’ve ever been to. They’re always so kind and helpful with my car. I go for regular maintenance here all the time but when I got in a minor accident they helped make my experience as hassle free as possible.
Was a very smooth and easy process. We are loving our new Kia!
The service department is top notch. Whole reason we still have our kia is because how well they take care of the customer.!! Knowledgeable, kind and friendly
The staff were friendly and professional, but the waiting area was old, worn and filthy. Definitely don't want to wait or try to work here.
My service appointment was great the service people are very nice and helpful got my oil changed pretty quick and they washed my car as well very nice people
Nice and polite not like Salem Kia and went over what I got fixed in detail thank you
Stephen and Mike were awesome to work with! we were a bit intimidated as we were purchasing our first car, but they made kept it simple and easy every step of the way. Despite it being a couple hours away from our house, we picked the dealership in Bend because it had the best inventory, and Stephen went above and beyond to make sure our car was delivered quickly and safely. Could not have asked for a better experience buying our first car, thanks again Stephen!
My first experience with Team KIA in Bend and due to my medical appointments I was easily confused. This was not a problem due to the patience of Mr. Whittington. Had our Sorrento serviced and our next visit lined out. Feel confident about next visit! Thanks!
The service department here is great. We didn't expect to need the service crew from Team Kia of Bend on our road trip, but they were understanding when our 2013 Kia showed up on the tow truck. Despite them being busy, they knew we were 1300 miles from home and got us a quick initial assessment so we could at least make alternate plans to not miss out on the remainder of the trip. This group did the recall warranty search on our VIN which ended up saving us $$ on the repairs. They were great to work with (as we live ...
Great place to do business
We received one of their advertisements that sounded like we had a good chance at getting a newer car for around $170.00 a month. That turned out to not be true. They would have sold us a newer car if we could have paid over $300.00 a month.
Very quick service and friendly.
As easy a car service experience that you will ever have! In and out in less than a hour. Friendly staff and nice waiting lounge. Great customer service.
We were shopping for a inexpensive car to use for a short while. The team got us into a newer car than we expected within 2 hours. The staff was exceptional. I will be back.
The entire staff was amazing! They worked with us to find the best deal that suited what we were looking for. Even with a few technical issues it was a smooth process and the GM came out and spoke to us to make sure everything was going OK. Our salesman Stephen did a great job walking us through the entire process!
Ethan in service went above and beyond, thank you
Every time I come to get my oil changed, these guys are awesome!!! Loving my 2023 Soul!! Thanks guys for being awesome!!!
Dropped in hoping they could make my map work on my 23 kia. They didn't promise anything but fixed it within 24 hours!! Thank y'all so much! Especially Ethan for waiting for me to get off work so I could pick it up late!!
